SHOPPING INFORMATION
Free standard shipping may be subjected to a shipping fee (depending on your order amount). This fee will be displayed at checkout.
We aim to ensure that you receive your order as quickly as possible.
Please note that the standard delivery time of 2-5 business days are estimates and may vary depending on circumstances like distance, local holidays, and any other external factors outside of Daniel Wellington’s, and courier’s, control. Packages are not shipped nor delivered on weekends and local public holidays and may vary due to external factors outside of Daniel Wellington’s, and our courier’s, control.
Once your order is successfully submitted, the warehouse then processes your order the following business day. It is then picked, packed, and dispatched. Once it is on its way to you, you will receive an email notification containing your tracking information, along with an estimated delivery date from our partner courier, DHL, UPS and the Rest.
Within 1-2 business days of placing your order, you will receive a tracking number via email from our courier partner UPS containing your package’s tracking information.
Unfortunately, we do not offer the service of choosing the option of delivery to an UPS Access Point.
PAYMENT INFORMATION
Once your order has been printed and shipped, you will receive your shipping confirmation email which will provide an estimated delivery date window. And Also Tracking Information will be made available for tracking.
If you think your package should have arrived by now and there's still no sign in the mail, you can email us at su*****@bi***************.com for further help!
They are list collections of desired products saved by customers to their user account, signifying interest without immediate intent to purchase. Offering wish lists is an effective way to reduce shopping cart abandonment and fulfill sales from customers who showed intent but didn't end up purchasing.
If the item you receive is damaged or not what you have ordered, you have the right to have this replaced with the correct product by contacting sa***@bi***************.com for return label and how to go about the return.
To cancel or change a dispatched order, you will need to contact the su*****@bi**************.com customer service or by Phone: 971-401-7826 directly. The process specifics varies try to reach us as soon as possible to discuss your options but in general you should be able to cancel or make changes.
Package tracking is a process of monitoring and tracking orders placed and delivering real-time order status updates to you as a customers. It helps you as a customers learn where exactly your order is, when you should expect it to arrive, and whether there has been a delay.
