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guscro –
Works well. In good condition. Prompt delivery.
David Boughton –
The computer itself was delivered well packaged and is in very good to excellent condition. I have no issues with the machine. The mouse and keyboard included were throw in the lake generic but worked adequately. I have my own Apple keyboard and mouse as I was upgrading to a more modern computer. However, the offering is advertised as shipping with Mojave. It did not – it had been “upgraded” to Catalina. Most comments here are from those who were eager to move to the latest OS. I however require Mojave to run “legacy” 32 bit apps, most notably iTunes and iBooks Author. Mojave is the last OS to be able to run these – Catalina and later will only run 64 bit apps leaving behind a large population of older apps that users such as myself find useful. Fortunately, this machine was indeed the advertised model, which was shipped with Mojave and is also the last Mac capable of running Mojave. Basically, all newer machines shipped with Catalina or later cannot be “downgraded” to run Mojave. So, I was able to rather simply but with major time expenditures restore the machine to its Mojave “factory” settings. Unfortunately, for those migrating from older system to Mojave, the base applications installed with the Mojave OS did not include major applications available at the time but are no longer available in the App Store at all or in versions that will run on Mojave – including Pages, GarageBand and iMovie. iTunes Producer is also no longer available. The versions of Pages and iMovie from my old system still ran, but upgrades to these and to useable versions of GarageBand, iTunes Producer and others I had to acquire from various third party sources on the internet. To summarize, I did this because my iTunes and iBooks Author apps would no longer update to the network, my old Mac being obsoleted and unable to be upgraded. Mojave is the last OS and this machine the last computer that will give these and other legacy apps continued life. As for the speed of this unit, any operations that are file system intensive are slow. Other than that, it’s capably fast and outperforms my old machine significantly.
DeeJay –
As far as the physical condition, the iMac was very good. It was rated “excellent” but there are marks and dents (mostly on the rear and not visible) that, in my mind, do not merit an “excellent” rating.
As far as performance, however – while I did not expect a 5-year old computer with an 8th generation i3 intel chip to be a speed demon, I did expect that I could surf the internet and check email. This machine is so slow, that I can only assume it’s defective. My 2017 MacBook – which is 2 years older, has a broken screen, a ridiculously small HD, and a dead battery – runs circles around this thing.
After a 10-minute boot time, I find that I cannot even load a webpage. Simply trying to open Safari is an act of utter aggravation. And you can forget about doing anything beyond that. You thought you were going to load an app? Forget about it. Microsoft Office? Ha! Load a PDF? You must be joking. For fun, or because I’m a masochist, I thought I’d try to upgrade it to Sonoma. If a computer can simply die of a broken spirit, then that’s what this machine did.
Do yourself a favor and save your $400 for a better system.
yvon poulin –
Jecoute des minie ceris ,quelque fois elle se met au ralentie ,j,ai appeler cogeco il mon dit que ces mon appareil fonctionne mal,je vais peut-aitre changer de d,itributeur internette
Arturo –
Llegó en caja genérica muy bien protegida y empacada. El producto está como nuevo, ninguna muestra de uso, y funciona Perfecto. No es tan veloz como esperaba, pero estoy mu feliz con mi compra. Lo recomiendo.
K Harper –
We got a keyboard that didn’t work. Seller was very quick to send replacement. Easy to work with. Computer works well so far!
swerdna22 –
It seemed fine at first, but slow internal drive made computer nearly impossible to use. Simply clicking and opening an application took forever. Finally had to create an external SSD boot disk that helped a lot.
JS –
Overall the product was in great condition. It looks brand new and works up to my expectations. I had my own Magic Mouse which was fairly new and I purchased a brand new keyboard. The item does come with keyboard and mouse (not apple) . I feel like the price was worth it by paying half the price. The only challenge which isn’t the fault of the seller was shipping through FedEx. It was almost a week after the expected delivery date. My product sat in the warehouse for three to four days before they decided if they were going to deliver it or not. I reached out to the seller and asked them to have it held. I finally got my computer and it has so far worked great!
K. Harriger –
This was a good purchase. It arrived with Mac OS 12, which seemed to run a bit sluggish. I got on some online Mac groups, and read that this particular 2019 model, with a hard drive, had come with OS 10.13, and would run OS 12 or 13 slowly. I was tempted to downgrade the OS back to 10.13, but then a friend recommended I ditch the HD and have it replaced with a solid state drive. I did, for the price of $220 at a local shop, and it was money well spent. It runs like a racecar now, and I’m really happy with it.
It arrived in excellent condition, and seemed like a new computer. Other than the OS issue, I’m very pleased. There’s a reason the price of these 2019 models is hundreds cheaper than the later 2021 models, and it’s the difference between a hard drive and a solid state drive. Had I known more, I think I would have spent a several hundred more for a 2021 solid state drive iMac, but live and learn. In any case, I have about $630 invested in this now, and it runs like a dream, with very fast load and run times. If speed is important, go with the 2021 models, or spend a little extra and convert one of these 2019 models into a speed demon with a fairly inexpensive upgrade.
Christophe –
Well packed, looked good to the eye and worked right away – even if it was very slow.
Instructions to help with the setting up would have been an advantage.
The five minute wait for it to be ready to use, even when going it was awefully slow.
Not being technically minded I took it to my local repair shop and asked for advice in setting up some things I was having difficulty with.
The report came back that the refurbishment was not to a high standard, the 1TB drive was so damaged it would need repairing, very much as if all that had been done was wipe the discs and re program – without giving the machine a trial run first as the condition would have been apparant.
I gave permission for the repairs to go ahead. It now is working as it should have, speedy and smooth.
Buyer beware, if a machne is opened it voids the warranty. If a damaged machine is repaired by anyone but the seller it voids the warranty. Even if this is inconvienient its better to give in and return to sender and hope for a speedy resolution to the problem
What started out as a kindeness of mine by not returning the machne right away has landed me with the repair bill, the seller is refuses quoting the warranty.