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Glen Falls –
I bought this to replace a Redmi Note 9 Pro 64gb which was constantly running out of memory with all the apps I had installed.
I choose this phone due to sale price, 16gb Ram and 256gb memory which should cover my needs. I also bought the phone for it’s dual Apps feature, unfortunately it was not the same as my Redmi in that it could only clone messenger apps and not banking apps as I wanted. I spent some time researching downloading an app to clone but did not feel safe with their security protocols.
Here I was thinking I have chosen wrong as I should have got the Redmi X6 Pro which has the dual app function. Then I came across an article about system clone which solved my issue in that I have one set of apps on main interface and then another set of the same apps on the cloned system interface. The system clone can be accessed in the security settings on phone and I can set an icon in each interface to switch over.
It is not as clean a setup for dual apps but it still works fine so I can check different accounts with the same organisation such as Starling etc.
I was also surprised to get a 160W charger, was expecting 150W. The charger is smaller and lighter than the Anker 100W charger for my laptop therefore am now using the phone charger for phone and laptop.
There is also a Private Safe feature in the phone that is great for storing sensitive data, photos/videos/documents etc such as bank statements etc. Just be careful to not forget the security questions as the safe is encrypted and can not be recovered or accessed without the correct security data entered
There has been plenty of reviews about other features of the phone therefore I stop now.
I am 100% happy with my purchase.
Od –
We all care about different things and see world differently, so this is my experience and what I think about the item and about Amazon’s assistence.
I have had the phone for around 5 months and so I feel I have complex enough understanding of shortcomings and benefits.
Let’s start with the good part
Charging is incredibly fast, so if you are about to hit the road and take your beautiful lady on small weekend getaway and fogot to put phone on charge, you just pop it in for 15 minutes before leaving house and voila – enough juice in no time.
And Amazon did deliver next day as promised
There are some neutral points but it’s just that it does what it should be doing – normal picture quality, etc..
Now to the points that making this phone and purchasing form Amazon bad experience.
Phone overheats a whole lot when you multitask like listening music through BT headphones while playing games or while editing pictures or videos.
Also when it does overheat – apps keep crashing, so sometimes you loose progress on your project or gaming. And I don’t mean it just gets warm – it’s very hot.
When it overheats which to me it would happen few times per week, it even disconnects phone call in the middle of conversation, so my phone intetview ended up being uncomfortable, needing to call the potential new employer over and over again explaining it’s my phone being weirdo..
So when I contacted Amazon to ask for help, they said no problem – send it to us and we will issue refund as soon as it arrives. I was truly happy. I have sent out the phone about 3-4weeks ago exactly as per Amazon’s directions. They have recieved the item about 2 weeks ago.
They said to me that if you don’t receive refund by 14th October – please call us and we will resolve and issue refund immediately. So I did call them and all I got told is that give us another 14 days and if you don’t receive refund by 1st November call again and they will investigate again, but there is nothing they can do for me now. It’s been almost one month since I have sent it to them ( they have had the item for around 2 weeks) but according to customer service – they have the parcel, but they are too busy to open it to make sure I returned the phone before giving me my money back.
So I recieved faulty phone and Amazon is not being helpful, keeping my.money – unfortunately I am not rich in my.bank – only in my heart, so keeping almost £400 does mess with my life a little bit.
Purchasing througn Amazon used to be the best option due to high quality customer support, but I feel like they are becoming simply money hungry greedy people.
I had to purchase a phone phone while waiting for refund for work purposes, and also communication with my family. So I am around £400 in debt and Amazon is making this refund as lengthy as possible.
I don’t think Amazon is the way to go anymore. I will avoid it snd give my business to small local businesses. i know it’s not Amazon’s doing that I am broke, but have a little heart and try to speed up the process so it doesn’t take over a month.
As of now as I am writing this feedback, I am still waiting on my refund..
Costumers reading this – have a lovely day.
Amazon – guys, you are hurting me more than you know. I hope you figure things out – things like this will drive more people away than just myself
Lee Cartwright –
Trouble free and reliable mobile. Brilliant
Glen Falls –
What is the problem you ask?
Well let me tell you I am very happy with the phone but it has dropped in price by £ 175.00 in the last two weeks
I have sent back one already
Shall I buy now or not?
HELP
Frederick B. –
This phone is the fastest thing when come to charging, that’s great.
The camera quality is satisfactory, the battery life is very good, works all day and would be at 20% then gets back to full charge in 15 minutes
Khatoon –
I moved from a pixel 6a after getting sick of the crappy fingerprint reader…. No such problems with this phone(which also has the on screen reader). I’ve used them phone for a couple of months now and I’m very happy with it.. Performance wise it feels a bit of a lateral movement from the pixel but the one plus version of Android is great and doesn’t feel stuffed with excessive non standard software.. Unlike the last few xiaomi/pocos I’ve owned.